Amica Insurance - Service Center Operations - Central

Open today until 10:00PM
14390 Clay Terrace
Suite 209
Carmel, IN 46032
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Monday 7 a.m. to 10:30 p.m.
Tuesday 7 a.m. to 10:30 p.m.
Wednesday 7 a.m. to 10:30 p.m.
Thursday 7 a.m. to 10:30 p.m.
Friday 7 a.m. to 10:30 p.m.
Saturday 7 a.m. to 10:30 p.m.
Sunday Closed

About Amica

Providing an exceptional customer experience has always been our top priority at Amica. From choosing a policy to reporting a claim, our representatives across the country, including Service Center Operations - Central will make every step of the process as seamless as possible. Whether you need to get a quote, file a claim, pay a bill or simply ask a question, we’re here for you at offices across the country. We also provide the additional convenience of online self-service tools.

Our Products

We’re continually working to develop products and discounts with you in mind. So, whatever you need to protect, we have great coverages at affordable prices. To explore our different product options and available discounts, or to get a quote, visit Amica.com or speak with one of our representatives today.

Customer Reviews

Amica earns “Highest in Customer Satisfaction for Homeowners Insurance” in the J.D. Power 2021 U.S. Home Insurance Study℠.²

Forbes names Amica one of America’s Best Insurance Companies of 2022.³

AM Best awards Amica Mutual the financial strength rating of A+ (Superior).

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1 Retention rates as of Dec. 31, 2021, for Amica auto and home policyholders.

2 This is the 19th time in the last 20 years that Amica has finished in the top spot. The J.D. Power study examines customer satisfaction in five factors: interaction, policy offerings, price, billing process and policy information, and claims.

3 Amica placed in the top 20 in four of seven categories in the Forbes survey: Auto (8th), Home (8th), Renters (2nd) and Permanent Life (16th). The independent survey received feedback from more than 16,000 customers on insurance company performance across eight metrics, including overall satisfaction and the likelihood of customers recommending their insurer to family and friends. Companies were also evaluated on financial advice, customer service, price/performance ratio, transparency and damage/benefit ratio.

4 AM Best, a leading insurance rating agency and the nation’s authority on insurance company financial stability, has given the financial strength rating of A+ (Superior) to Amica Mutual Group (Amica). This rating applies to the lead company, Amica Mutual Insurance Company, and its affiliate, Amica Property & Casualty Insurance Company. Additionally, AM Best has given a rating of A+ (Superior) to Amica Life Insurance Company. AM Best Company, Feb. 2, 2022.


Discounts not available in all states and may vary.